If you are lacking in customer service or on your website then Trellis Desk is for you. Trellis Desk is a free powerful, feature-rich help desk software which helps increasing the quality of support given to your customers. Your customers will be able to submit Support Tickets and view the knowledgebase. This great software is completely free. Trellis Desk is written in PHP.
Trellis Desk can cover all your support system with the following features:
- Support Tickets
- Canned ticket responses
- Ticket escalation and assignment
- Built-in knowledgebase
- Email notifications
- Ticket Moderation features