Feb

Free Customer Support Help Desk Software

Posted by Brett in PHP, Tools

If you are lacking in customer service or on your website then Trellis Desk is for you. Trellis Desk is a free powerful, feature-rich help desk software which helps increasing the quality of support given to your customers. Your customers will be able to submit Support Tickets and view the knowledgebase. This great software is completely free. Trellis Desk is written in PHP.

Trellis Desk can cover all your support system with the following features:

Support Tickets
Canned ticket responses
Ticket escalation and assignment
Built-in knowledgebase
Email notifications
Ticket Moderation features

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polar1 says, September 20th, 2008

free for commercial use web based help desk software

Polar Help Desk is a great web-based helpdesk solution intended for small businesses who need to organize or improve their customer support. With clear user-friendly interface and rich features it becomes a perfect solution for every company. Download the free version now. It’s fully featured and free for commercial usage, 1 technician and unlimited end users. For more information visit http://www.polarsoftware.com